GRIEVANCES REDRESSAL MECHANISM:

As per the UGC Regulations on Grievance Redressal-2012, issued vide the Gazette of Indian on 23 March 2013, Institute of Management Bhubaneswar has set up a Grievances Redressal Mechanism to address the complaints/ Grievances of students and staff in a speedy and judicious manner.

Generally, it envisages the complaints regarding admissions, irregularities in established processes, Victimization and/or harassment.

Complaints of other nature which may affect the performance and general development of a student are also admitted for redressal.

Institute of Management Bhubaneswar will have Grievances Redressal Mechanism set up at two levels:

1. Grievances Redressal Committee set up by university

2. Ombudsman

The setup of Grievances Redressal Committee by Institute takes into consideration the complaints pertaining to transport, security, sports, departmental complaints and general administration issues on the campus.

The committee set up for session 2025-26 comprises of the under mentioned.

Name of the Member	Designation
Prof. (Dr.) Trilochan Nayak	Director
Dr. Amita Panda, Asst. Professor	Member
Ms. Pritilagna Boity, Asst Professor	Member
Ms. Dipali Jena, Asst Professor	Member
Ms. Priyadarshini Dash, Asst Professor	Member
Nirakar Sahoo (1st Yr student)	Student Representative

The committee at department will consist of the following:

1. Director/Principal/Asst. Director	Chairperson
2. Course Coordinator	Member
3. Mentor/Mentors	Member

Procedure for submission of Complaints :

Any aggrieved student may submit an application giving full details, along with supporting documents, of the complaint addressed to the Chairman, Grievance Redressal Committee. The application may be handed over to the Office of the University Affairs. The office of the University Affairs would be responsible for forwarding the application to the concerned person.

Procedure to be adopted by the Grievance Redressal Committee:

1. The Grievance Redressal Committee shall fix a date for hearing the compliant, which shall be communicated to the Registrar and the grieved person either in writing or electronically, as may feasible.

2. An aggrieved student may appear either in person or represented by such person as may be authorized to present his case.

3. Grievance Redressal Committee shall be guided by the principles of natural justice while hearing the grievances.

4. Grievance Redressal Committee shall ensure disposal of every application as speedily as possible as and not later than a month of receipt of the grievance.

5. On the conclusion of proceedings, the Grievance Redressal Committee shall pass such order, with reasons for such order, as may be deemed fit to redress the grievance and provide such relief as may be desirable to the affected party at issue.

Appointment of Ombudsman

Mr. Kaibalya Mohanty has been appointed as Ombudsman.

Address: Palaspalli, Lingaraj Vihar Road, Aerodrome Area, Bhubaneswar -751020

Action by Ombudsman

1. If the aggrieved student is not satisfied with the decision of the Grievance Redressal Committee of the instate, he/she may appeal to the Ombudsman by registering grievance with Mr. Kaibalya Mohanty, Assistant Professor of the institution.

2. The Ombudsman will follow the same procedure, as outlined above for the Grievance Redressal Committee, to hear and dispose the complaint.

3. In case of any false or frivolous complaint, the Ombudsman may order appropriate action against the complainant.

               For any other queries in this regard, the concerned person may contact the office of the Director at college campus.